Privacy Policy
Last updated: February 13, 2026
1. Information We Collect
When you use Drip, we collect information you provide directly, including your business name, email address, and phone number. We also collect contact information you upload for the purpose of sending SMS campaigns, such as names and phone numbers.
2. How We Use Your Information
We use your information to provide and operate the Drip SMS marketing platform, send text messages on your behalf to your opted-in contacts, monitor message delivery and campaign performance, and communicate with you about your account.
3. SMS Messaging
Drip enables you to send SMS messages to contacts who have provided consent to receive communications. You are responsible for obtaining proper consent from your contacts before sending messages. Recipients may opt out at any time by replying STOP.
4. Data Storage & Security
We store your data securely and take reasonable measures to protect it from unauthorized access. Contact data you upload is used solely for the purpose of sending campaigns through our platform.
5. Third-Party Services
We use Twilio to deliver SMS messages. Your contact phone numbers are shared with Twilio solely for message delivery. Please refer to Twilio's privacy policy for their data handling practices.
6. Data Retention
We retain your account and campaign data for as long as your account is active. You may request deletion of your data at any time by contacting us.
7. Contact
If you have questions about this privacy policy, please contact us at [email protected].